Contact us — Dog Ball Launcher UK
Get in touch with the team behind Dog Ball Launcher UK. Email reply within 24 hours on weekdays. Sarah Mitchell, IMDT-qualified dog trainer, Brighton.
Contact us
Got a question about the launcher, your dog’s compatibility, the warranty, or your order?
Email us at: contact@dog-ball-launcher.co.uk
Replies within 24 hours, Monday to Friday.
What we can help with
- Is the launcher right for my dog’s breed and size? Send a photo and a few details, we’ll tell you straight.
- Buying questions before launch: pricing, delivery dates, warranty, UK support.
- Already on the waitlist and want to update your email?
- Press, partnerships, or training collaboration enquiries.
What we can’t help with
- We’re not a vet — for medical questions about your dog, please contact your vet practice.
- We don’t stock other brands. If you need an alternative model, our blog reviews the main UK alternatives (PetSafe Automatic, iFetch Too, Chuckit).
Postal address
Updates coming after launch. For now, all support runs through email — fastest response time, written record kept on both sides.
If your message is about a specific order or technical fault, please include:
- Your order number (post-launch)
- A clear description of the issue
- A photo or short video if relevant
We’ll come back to you within one working day.